Mefoye Limited

IT Support Solutions

1. Helpdesk & Remote Tech Support

Empower your team with 24/7 multilingual IT support, accessible via phone, chat, or email. Our tiered ticketing system (L1–L3) ensures efficient escalation, while remote desktop tools like TeamViewer and AnyDesk enable rapid resolution. We deliver industry-leading metrics: 90% first-call resolution and sub-15-minute average response times, backed by strict SLAs.

Best for: SMEs outsourcing IT or enterprises with distributed teams

  • Round-the-clock, multilingual assistance
  • Tiered support for complex issue handling
  • Remote troubleshooting for instant solutions
  • Best-in-class response and resolution rates

2. Hardware & Software Installation

Streamline your IT infrastructure with expert workstation setup, including OS imaging and peripheral configuration. We handle enterprise software deployments (ERP, CRM via SCCM/Intune) and secure BYOD onboarding. Every installation is fully compliant with vendor requirements, ensuring optimal performance and security.

Best for: Organizations scaling up or refreshing IT assets

  • End-to-end workstation and device setup
  • Seamless enterprise software rollouts
  • Secure integration of employee devices
  • Compliance with all vendor specifications

3. Network Setup & Management

Build robust, secure networks with our comprehensive solutions. We deploy wired and wireless systems (Cisco Meraki, Ubiquiti), optimize multi-site connectivity with SD-WAN (VMware Velocloud), and integrate VoIP (Microsoft Teams Direct Routing). Advanced security is delivered through next-gen firewalls (Palo Alto) and AI-driven intrusion detection (Darktrace).

Best for: Businesses demanding reliable, secure connectivity

  • Wired/wireless network deployment and management
  • Optimized SD-WAN for multi-site operations
  • Integrated VoIP solutions
  • Cutting-edge network security and monitoring

4. Cloud Services & Migration

Accelerate your cloud journey with tailored migration and optimization. We deliver cost-efficient public cloud (AWS, Azure), hybrid integrations (NetApp), and expert migration strategies—whether lift-and-shift or refactoring. Our approach guarantees <30 minutes downtime during cutover and post-migration audits to eliminate waste.

Best for: Organizations modernizing IT infrastructure

  • Public and hybrid cloud solutions
  • Strategic, low-downtime migrations
  • Comprehensive cost optimization
  • Post-migration audits for efficiency

5. Cybersecurity & Data Protection

Safeguard your digital assets with enterprise-grade cybersecurity. We deploy advanced endpoint protection (CrowdStrike, SentinelOne), enforce Zero Trust (Okta, Zscaler), and ensure compliance (GDPR, HIPAA). Our SOC-as-a-service provides 24/7 threat monitoring, with ransomware recovery drills to enhance resilience.

Best for: Security-conscious businesses and regulated industries

  • Next-gen endpoint and identity protection
  • Zero Trust architecture implementation
  • Compliance audits and remediation
  • 24/7 SOC monitoring and rapid incident response

6. Website Development & Maintenance

Elevate your online presence with expertly built websites and custom apps. We specialize in WordPress for content management, React.js for bespoke solutions, and Shopify Plus for e-commerce. Performance is maximized (Lighthouse >90 scores), with weekly backups and plugin updates for peace of mind.

Best for: Brands seeking robust, high-performing digital platforms

  • Custom website and app development
  • E-commerce integrations and checkout customization
  • Performance optimization and security
  • Proactive maintenance and regular backups

7. IT Asset Management & Recovery

Maximize ROI across the IT asset lifecycle. We manage procurement (vendor negotiation for Cisco/HP), track assets with RFID/barcode (ServiceNow ITAM), and ensure secure disposal (Blancco-certified data wiping, e-waste recycling). Disaster recovery is built in, with offsite backups (Veeam, Wasabi) and RTO/RPO alignment.

Best for: Enterprises prioritizing asset control and compliance

  • Full lifecycle asset management
  • Automated tracking and inventory
  • Certified data destruction and eco-friendly disposal
  • Disaster recovery planning tailored to business needs

8. Microsoft Dynamics 365 ERP & CRM Solutions

Transform your business operations with Microsoft Dynamics 365—a unified platform that seamlessly integrates ERP (Enterprise Resource Planning) and CRM (Customer Relationship Management). Dynamics 365 empowers organizations to automate finance, sales, supply chain, customer service, and HR, all within a secure, cloud-based environment. Leverage AI-driven insights, real-time dashboards, and seamless integration with Microsoft 365 and Power Platform to drive efficiency, unlock customer value, and accelerate growth.

Best for: Growing businesses, enterprises, and organizations seeking unified business management

  • End-to-end process automation across departments
  • Advanced sales, customer service, and financial management tools
  • Real-time analytics and customizable dashboards
  • Seamless integration with Microsoft 365, Power BI, and third-party apps
  • Scalable modules for industry-specific needs
  • Enhanced compliance, security, and global accessibility

Ready to transform your IT experience?

Contact us to tailor a support package that empowers your business and secures your technology future.